Restoration Services
for Any Disaster +
24/7 Emergency
Response

What a wonderful company. They went above and beyond working with other trades to get our job finished. LT is absolutely amazing

With the winter freeze, our irrigation system backflow preventer outside our exterior wall froze and broke. The amount of water that came out the pipes was a geyser amount and it was unnoticed for several hours as we were not home when the backflow preventer broke, causing water to intrude into our house and causing water damage.

We did our due diligence and immediately looked for a reputable water mitigation and restoration company and found PUDDLES Restoration. From the start to the end of restoration, we were very pleased with the promptness, services, communication and honesty of the team at PUDDLES. Our concern was immediate removal of any damaged drywall and insulation to prevent mold and to have any saturated areas to begin drying to avoid spread of damage and mold. The PUDDLES team did just that and came equipped with advanced and professional tools to diagnose and treat the areas of our house. We were very pleased with the quality and level of work and the attention to details and all concerns. My wife is expecting and we have a toddler and the PUDDLES team took great care with consideration of my family.

We highly recommend PUDDLES for any of your needs for water mitigation and restoration. The team does a great job, they take detailed photos and have superb documentation if needed for insurance claims. Water damage is very frightening but it doesn't have to be when you have a 5 star company/team that you can confidently count on. Thank you PUDDLES for taking care of our home and family.

Highly recommend Puddles! They were prompt, informative, very thorough, had excellent communication, and great patience during such a stressful time. It’s clear they take pride in their work.

I'm very grateful to PUDDLES Restoration for their services.

Not only were they punctual and professional, but they were also knowledgeable and accommodating.

I highly recommend them for anyone who wants quality service from a company who genuinely cares.

Big thanks to PUDDLES Restoration!

I'm really impressed with PUDDLES Restoration's work in my house! They were super professional, showed up on time, and communicated clearly throughout the process. Their dehumidifying service made a huge difference - my home is back to normal. Would definitely recommend them for any restoration needs!

I was extremely satisfied with the exceptional service provided by PUDDLES Restoration. Their team was professional, communicative, and punctual, and the quality of their dehumidifying work in my house was top-notch. They worked efficiently and effectively to get my home back to normal. I highly recommend PUDDLES Restoration for their outstanding restoration services!

PUDDLES Restoration did an excellent job from start to finish. They responded very quickly and took great care of everything in a timely manner. The team was professional, courteous, and genuinely friendly, which made a stressful situation much easier to deal with. I really appreciated their attention to detail and clear communication throughout the process. Highly recommend them!

I don't often leave reviews, but want to say that Puddles Restoration has been amazing to work with! They communicate very well, have shown compassion for the situation we are in, and have been very professional and a breath of fresh air, literally, to work with.

They have responded promptly to all of our questions and concerns. They show up on time and have kept us in the loop with all progress. With our specific situation, daily recaps and pictures have been so helpful.

They are very reasonably priced and we appreciate that as we were in a financial bind. Their quality of work is impeccable and I will recommend Puddles to anyone who finds themselves in a position of water damage and/or any type of mold. We had black mold and they set our mind at ease.

Amy Rauch

I cannot give a high enough praise to Puddles restorations. We had an enormous mold problem from a water heater leak and they were Johnny on the spot to get it fixed in a hurry. It did take several days, but it was done with kindness, consideration, and efficiency. All of the people that we dealt with at Puddles were great. I do not hesitate to give them a five star review. Thank you, Puddles

The folks at Puddles are top notch – extremely knowledgeable, professional, compassionate and highly respectful of our space. For example, they had to remove the cabinets to get to the wet drywall from behind lower kitchen cabinets, and they were VERY careful to keep the granite countertop and backsplash in place – even going so far as to build a support structure using 2 x 4s! That saved us a lot of money and headache moving forward. Likewise, as they removed more cabinets, they were careful to save all of the doors and drawers and hardware they could, and where the cabinet boxes could not be saved, they showed us why. They were excellent at keeping us informed – in person and also with photos – of what they were finding during the entire process. Each day they left our space as clean as possible.

In summary, Puddles knows the restoration business inside and out, they are honest and caring in what has been a very tough flood situation, and I highly recommend them without hesitation.

Discovered a leak day before Thanksgiving. Fast response, sent tech out immediately to assess situation. Conferenced on Thanksgiving morning and thoroughly explained the process. Contained the affected areas while cleaning to minimize disruption and potential contamination. Quick responses to questions throughout the process. Detailed status reports during each phase. Extremely knowledgable and careful team, both on-site at main office. Would use them again, but hope we never have the need.

We had an excellent experience with Puddles Restoration in Ocala, FL. Their team was extremely punctual, arriving on time and ready to work, which immediately gave us confidence in their service. The work performance and professionalism were outstanding—everyone was knowledgeable and respectful.

The quality of the work exceeded our expectations. They were thorough, detail-oriented, and made sure everything was completed correctly and efficiently. On top of that, their customer service was top-notch. Communication was clear from start to finish, and they genuinely cared about making sure we were satisfied with the results.

I highly recommend Puddles Restoration to anyone in need of reliable, professional restoration services in the Ocala area.

Puddles Restoration was fantastic. So helpful on one of the worst days a business can have. Walked in Friday to find that a water line had burst overnight. The water was everywhere! Puddles Restoration was on site within an hour of calling and went right to work setting up drying equipment and removing the wet flooring to dry the concrete and walls. Franklyn was very professional and worked very hard to limit the damage from spreading. He worked late into the evening to get the drying going as fast as possible. All their equipment was clean and they knew clearly knew their business I wish I could add more stars to my review because they deserve them! I would definitely recommend them
to anyone experiencing a flooded building or any other clean up needs!

The technician Manny came out to handle our water damage was extremely professional and clearly took pride in his work. From the drywall cuts to the carpet removal, every affected area was left neat, organized, and clean. Even in the middle of the mess, he kept the workspace tidy and made sure we understood what he was doing. You can tell this team really cares about doing the job right. Five stars without hesitation!

EXCELLENT COMMUNICATION!! We had a major flood from an upstairs sink that ended up pouring down into the garage, and LT was incredible from the very first call. She answered the phone after hours and immediately walked us through what to expect. Throughout the entire process, she kept us updated at every step so there were never any surprises. Any time we had a question, she was easy to get in touch with and always responded quickly. Her communication alone made a stressful situation so much easier. Highly recommend!

Can't say enough about LT and Franklyn. Their team is amazing, attention to detail. They are super clean on the job site always professional. They know how to do their jobs with precision they carry several licenses around mold remediation from what they showed me. I highly recommend them. You will not be dissappointed. Kenny

Puddles did a great job restorating our bathroom/ laundry room from water and mold damage. They were efficient, professional and cleaned up when they were finished. We are very pleased with the work they did and would highly recommend.

Puddles did a wonderful job for us. Extremely quick response, constant communication throughout the process start to finish. Couldn’t ask for more.

Franklin and LT are amazing to work with we work together all the time. Talk about dedication, knowledge and just hard working people these are them. Very clean and precise. Looking forward to a long relationship.

A great experience with PUDDLES restoration. Very prompt and efficient with great attention to detail handling our issue.

We absolutely love working with Franklyn and LT! We’ve had a great partnership for years, and our clients always have wonderful things to say about their work. They did work for our inlaws recently and just WOW! Top notch! They communicate proactively, deliver excellent results, and always take care of their customers — even when it’s not the easiest or most profitable route. True people of integrity and just an all-around sweet family. Couldn’t recommend them more!

The folks at Puddles were a pleasure to work with I appreciated their professionalism and attention to detail as they keep us up to speed on all the work they had done which relayed into a smooth process. Thx to the folks at Puddles

Puddles was absolutely fabulous. If it wasn’t for them. I never would’ve survived the water leak. LT walked me off many cliffs. I would recommend them for anything.

Our company has worked with Puddles Restoration as a third-party contractor and we have been consistently impressed with their professionalism and performance. They are responsive, dependable, and deliver quality results without delays. It is important for us to collaborate with partners who reflect the same standards we promise our own clients, and Puddles Restoration has proven to be a trusted resource. We are confident referring them to our customers, knowing the work will be handled properly and with integrity.